Shipping Policy
Shipping Information
When Can I Expect to Receive My Order?
All orders are dispatched from our warehouse within 5 working days of the order being placed.
Delivery typically takes between 10–20 working days from the dispatch date, depending on the courier service and delivery destination.
Please note that delays may occasionally occur due to:
• Customs inspections or clearance procedures
• Carrier transportation delays
• High seasonal demand or unforeseen logistics issues
We sincerely appreciate your patience and understanding.
How Can I Track My Order?
Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number.
You may track your parcel at:
What Are Your Shipping Rates?
We offer a flat-rate worldwide shipping fee of USD $2.99 for all orders.
Which Countries Do You Ship To?
We currently ship to most countries worldwide.
In the rare event that your location is not supported by our logistics partners, we will contact you promptly to arrange an alternative solution or update your order accordingly.
For further information regarding delivery destinations, please contact us via gratitudinee.com.
How Can I Change My Delivery Address?
Changes to delivery addresses are permitted up until 11:00 PM (PDT, GMT-7) on the same day the order is placed.
To request an address amendment, please contact us at gratitudinee.com as soon as possible.
Can I Ship to an Address Different From My Billing Address?
Yes, absolutely. You may enter a separate delivery address during checkout if required.
How Are Orders Shipped?
Orders are processed and dispatched during normal business days, excluding public holidays.
Delivery is handled by our trusted logistics and courier partners to ensure safe and reliable shipping.