Terms Of Purchase
TERMS OF PURCHASE
(Last updated: June 2021)
These Terms of Purchase (“Terms”) govern the purchase of products and services available through gratitudinee.com (the “Company Sites” or “Sites”). The Company Sites are operated by gratitudinee.com (the “Company”).
Your use of the Company Sites is also governed by our Terms of Use and Privacy Policy, which are incorporated into these Terms by reference.
PLEASE READ THESE TERMS CAREFULLY, TOGETHER WITH OUR TERMS OF USE, PRIVACY POLICY, AND ANY OTHER POLICIES REFERENCED HEREIN, BEFORE PURCHASING OR USING ANY PRODUCTS OR SERVICES THROUGH THE COMPANY SITES.
By purchasing or using products or services through the Company Sites, you agree to be bound by these Terms of Purchase, including any dispute resolution provisions and class action waiver contained herein.
GENERAL
These Terms of Purchase constitute a legally binding agreement between you and the Company.
By using the Company Sites, you confirm that you:
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Are at least 18 years of age
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Have the legal capacity to enter into a binding contract
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Are not prohibited from receiving services under any applicable laws or regulations
You agree to use the products and services purchased through the Company Sites strictly in accordance with these Terms and all applicable laws and regulations.
You are responsible for complying with all laws relating to the purchase and importation of products into your jurisdiction.
Please note that telephone calls, emails, and other communications between you and the Company may be monitored or recorded for quality assurance and security purposes.
PRIVACY POLICY
Our Privacy Policy, which explains how we collect, use, and protect your personal information, is available via service@gratitudinee.com
.
By using the Company Sites, you consent to the collection, storage, and processing of your information in accordance with our Privacy Policy.
The Company reserves the right to update the Privacy Policy at any time. Any changes will be published on the Site. Continued use of the Sites following such updates constitutes acceptance of those changes.
PURCHASES
Order Processing
The Company reserves the right, at its sole discretion, to refuse, limit, or cancel any order.
This may occur where:
• An item is unavailable
• Pricing or product information is incorrect
• Fraudulent activity is suspected
• Additional verification is required
Where an order is cancelled or not processed, any charges paid will be refunded accordingly.
The Company also reserves the right to:
• Withdraw promotional offers
• Correct pricing or product description errors
• Update product information without prior notice
This includes situations where an order has already been submitted or confirmed, except where prohibited by law.
Product & Service Descriptions
We aim to ensure that all product and service descriptions on the Company Sites are accurate and up to date.
However, we do not guarantee that all descriptions, pricing, images, or other content are entirely accurate, complete, reliable, or error-free.
If a product purchased is materially different from its description, your sole remedy is to return the item in accordance with our Returns Policy.
Quick View Features
Certain products may include a “Quick View” feature allowing customers to preview product details and add items directly to their basket.
This feature is provided solely for convenience. Full product specifications, pricing details, and descriptions are available on the individual product page.
Pricing Information
We strive to provide accurate pricing at all times; however, errors may occasionally occur.
The Company reserves the right to refuse or cancel orders where incorrect pricing has been displayed due to technical or human error.
If this occurs, we will notify you by email and issue any applicable refund.
The Company also reserves the right to correct any pricing inaccuracies at its discretion.
Product Availability
Availability information displayed on the Company Sites is provided for reference purposes only and may change without notice.
Estimated delivery times are generally within 30 days or less following successful payment, although delays may occur due to:
• Stock shortages
• Weather conditions
• Carrier delays
• Customs processing
• Delivery location
Whilst we aim to keep stock information updated, we cannot guarantee that products marked as “in stock” will always be immediately available.
In rare cases, products may sell out after an order has been placed but before it has been processed. If this occurs, the affected item will be cancelled and you will be notified via email.
Additional Disclaimers & Customer Responsibilities
Products and services purchased through the Company Sites:
• May not include manufacturer warranties
• May not include technical support or servicing
• May not include manuals or instructions in your preferred language
• May not conform to local standards or regulations in your country
• May require electrical adaptors or converters depending on your jurisdiction
It is your responsibility to ensure that products are suitable for your intended use and may be legally imported into your country.
Taxes & Customs Charges
You are responsible for any taxes, customs duties, import fees, VAT, tariffs, or other governmental charges applicable in your jurisdiction.
These charges are not included in the product price unless otherwise stated.