Terms of Use
TERMS OF USE
(Last updated: July 2022)
This website, including any mobile websites or applications (the “Site”), is owned and operated by gratitudinee.com (the “Company”).
These Terms of Use (“Terms”) govern your access to and use of the Site. Any purchases made through the Site are additionally governed by our Terms of Purchase, which are incorporated into these Terms by reference. Your use of the Site is also subject to our Privacy Policy.
Throughout the Site, the terms “we”, “us”, and “our” refer to the Company.
By accessing or using this Site, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use the Site.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE. BY USING THE SITE, YOU ACCEPT THESE TERMS OF USE, INCLUDING THE DISPUTE RESOLUTION PROVISIONS SET OUT BELOW.
Data Accuracy
You confirm that all information and materials provided to the Company through the Site or otherwise are accurate, current, and complete.
You are responsible for ensuring that your information remains updated where necessary.
Privacy Policy
Our Privacy Policy explains how personal information is collected, stored, and processed.
By using the Site, you consent to the collection and processing of your information in accordance with our Privacy Policy.
Licence & Site Access
All content available on the Site, including but not limited to:
• Text
• Graphics
• Logos
• Images
• Audio clips
• Software
• Website design and layout
is the property of the Company or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.
The Company grants you a limited, revocable licence to access and use the Site for personal, non-commercial purposes only.
You may not:
• Copy or reproduce Site content for commercial purposes
• Frame or mirror any part of the Site
• Reverse engineer or interfere with Site functionality
• Use scraping, automated data collection, or extraction tools
• Upload malicious software or harmful code
• Use the Site in a way that damages or disrupts Company systems
Unauthorised use of the Site will result in termination of access rights.
User Content
You are solely responsible for any content you submit through the Site.
You must not upload or publish any material that is:
• Illegal
• Fraudulent
• Defamatory
• Offensive
• Harassing
• Obscene
• Infringing upon intellectual property rights
By submitting content to the Site (excluding personal information governed by the Privacy Policy), you grant the Company a worldwide, royalty-free, perpetual licence to use, reproduce, modify, distribute, and display such content.
Third-Party Links
The Site may contain links to third-party websites for convenience only.
The Company does not control or endorse these external websites and accepts no responsibility for their content, services, or privacy practices.
DISCLAIMERS
To the fullest extent permitted by law, the Site and all products, services, and content are provided on an “as is” and “as available” basis.
The Company makes no guarantees or warranties regarding:
• Accuracy of information
• Availability of the Site
• Security of the Site
• Freedom from viruses or technical errors
• Suitability of products or services for any particular purpose
Your use of the Site is entirely at your own risk.
Some jurisdictions may not allow certain warranty exclusions, therefore some limitations may not apply to you.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, the Company and its affiliates shall not be liable for any:
• Indirect losses
• Consequential damages
• Loss of profits
• Loss of data
• Business interruption
• Special or incidental damages
arising from your use of the Site or any products or services purchased through the Site.
This includes damages resulting from:
• Technical failures
• Delays
• Viruses
• Unauthorised access
• Product use
• Errors or omissions
If you are dissatisfied with the Site, your sole remedy is to discontinue use of the Site.
Indemnity
You agree to indemnify and hold harmless the Company, its affiliates, employees, and service providers against any claims, losses, liabilities, damages, or expenses arising from:
• Your breach of these Terms
• Fraudulent activity
• Misuse of the Site
• Violation of any law or third-party rights
Electronic Communications
By using the Site or contacting the Company electronically, you consent to receive communications electronically.
This may include:
• Emails
• Notices
• Order confirmations
• Legal communications
Electronic communications satisfy any legal requirement for written communication.
Intellectual Property
All trademarks, logos, graphics, and content displayed on the Site are the property of the Company or respective rights holders.
You may not use any intellectual property from the Site without prior written permission.
Copyright Infringement Claims
If you believe that content on the Site infringes your intellectual property rights, please contact us with:
• Your contact details
• Description of the copyrighted material
• Identification of the infringing content
• A statement confirming your good faith belief
Claims may be submitted via:
service@gratitudinee.com
Force Majeure
The Company shall not be held liable for delays or failure to perform obligations caused by events beyond reasonable control, including:
• Natural disasters
• War
• Civil unrest
• Government actions
• Labour disputes
• Transport disruptions
Risk of Loss
All items purchased through the Site are shipped via third-party carriers.
Risk of loss and ownership transfer to the customer upon delivery of the goods to the shipping carrier.
Dispute Resolution
Any dispute arising from or relating to these Terms or use of the Site shall be resolved through arbitration in Hong Kong in accordance with applicable arbitration rules.
Proceedings shall be conducted in English.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong, without regard to conflict of law principles.
Changes to These Terms
The Company reserves the right to modify these Terms at any time by publishing updated Terms on the Site.
Continued use of the Site following any updates constitutes acceptance of the revised Terms.
Assignment
You may not transfer or assign your rights under these Terms without prior written consent from the Company.
The Company may assign its rights and obligations at its sole discretion.
Entire Agreement
These Terms, together with the Privacy Policy and Terms of Purchase, constitute the complete agreement between you and the Company regarding use of the Site.
Contact Us
If you have any questions regarding these Terms of Use, please contact us via:
service@gratitudinee.com